Privacy Policy

1. Information We Collect

We collect personal and non-personal information in the following categories:

a. Identifiers

• Full name
• Shipping and billing address
• Email address
• Phone number
• IP address
• Account login details (if applicable)

b. Commercial Information

• Products or services purchased
• Order history
• Customer service interactions

c. Internet or Network Activity

• Device type, browser, and operating system
• Referring URL and site navigation data
• Pages visited and time spent on site

d. Payment Information

We use third-party payment processors (e.g., Stripe) and do not store full credit card numbers or CVV codes.

2. How We Use Your Information

We use your information for the following business purposes:

• To fulfill orders and provide customer service
• To process payments and issue invoices
• To improve website functionality and user experience
• To detect fraud or security issues
• To send transactional emails (order confirmations, shipping updates, etc.)
• To comply with legal and tax obligations

With your consent, we may also use your email for promotional messages. You can opt out at any time.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (e.g., shipping carriers, payment processors)
• Third-party platforms for email or customer support tools
• Government agencies when required by law, subpoena, or court order

We require third-party partners to maintain strict confidentiality and comply with data protection standards.

4. Your Rights (California Residents)

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You may request the categories and specific pieces of personal information we've collected about you.
• Right to Delete: You may request that we delete your personal data, subject to legal exceptions.
• Right to Opt Out of Sale: We do not sell personal information.
• Right to Non-Discrimination: We will not deny services or charge different prices if you exercise your privacy rights.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. These may include:

• Session cookies
• Analytics cookies (e.g., Google Analytics)
• Functional cookies for remembering preferences

You can control cookies through your browser settings or via a cookie banner where applicable.

6. Children's Privacy

We do not knowingly collect personal information from anyone under the age of 13. If we learn we've collected such data, we will delete it promptly.

7. Security

We implement commercially reasonable measures to protect your data, including encryption, firewalls, and secure hosting environments. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Retention of Data

We retain personal information for as long as necessary to fulfill orders, meet legal obligations, and resolve disputes. Typically, this period is seven (7) years for accounting and compliance purposes.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted here with a new "Effective Date." Your continued use of the website constitutes acceptance of the updated policy.

10. Contact Us

For questions, data access requests, or complaints, contact: