

Published January 15, 2025·Last updated May 20, 2026
Not sure which enamel finish is right for your custom medals? This complete guide explains the differences in appearance, durability, cost, and best uses to help you choose the perfect option for your awards.
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| Feature | Soft Enamel | Hard Enamel |
|---|---|---|
| Surface Texture | Textured - raised metal ridges | Smooth - polished completely flat |
| Appearance | Dimensional, tactile feel | Glossy, jewelry-like finish |
| Durability | Very good for most uses | Excellent - highly scratch-resistant |
| Cost | More budget-friendly | Higher cost |
| Production Time | 2-3 weeks standard | 3-4 weeks (extra polishing step) |
| Best For | Budget-conscious, large quantities | Premium awards, frequent handling |
| Color Options | Full Pantone matching available | Full Pantone matching available |
Soft enamel is the most popular enamel process for custom medals and pins. Color enamel fills recessed areas, then the medal is baked to cure the enamel. The metal lines remain raised above the enamel, creating a textured, dimensional surface you can feel.
Result: Textured medal with raised metal lines standing above colorful enamel fills. You can feel the dimensional surface when running your finger over it.
Hard enamel (also called cloisonné) is a premium enamel process. After filling, the medal is fired at very high temperatures, then polished completely flat so the enamel and metal are on the same level. This creates a smooth, glass-like surface with a luxury jewelry finish.
Result: Completely smooth, glossy medal where enamel and metal are flush. Feels like touching glass or fine jewelry. Premium appearance and exceptional durability.
Our experts can recommend the perfect enamel finish based on your specific needs, budget, and intended use. Get a free quote comparing both options.
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